🔄 Return & Refund Policy

Return & Refund Policy

Thank you for shopping with Mono Tētōt Boutique. We want you to feel confident in your purchase.

🔁 Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

• Items must be unused, unworn, and in original condition
• All original tags and packaging must be included

🚫 Non-Returnable Items

The following items are non-returnable:

• Beauty and cosmetic products (for hygiene reasons)
• Final sale or clearance items

💳 Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved:

• Refunds will be issued to your original payment method
• Please allow 5–10 business days for processing

🔄 Exchanges

We currently do not offer direct exchanges.

If you need a different item, please return your order and place a new one.

📦 Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

⚠️ Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 3 days of delivery with photos so we can resolve the issue promptly.

📧 Contact Us

For return requests, please contact:

admin@monotetotpublishing.com